Refund Policy

Used Solution



  • A refund depends on the availability of the requested used solution.
  • Once the solution is delivered, refund requests will become invalid.
  • If the used solution is not available , the complete amount will be adjusted against new assignment or for the next reference assignment.

Note:

The used solution will only be delivered after we have received the payment for that order. In the case where you have paid for a used solution but we haven’t received the money, here, you need to share a screenshot of the payment with our team.

Once we have confirmed that you have initiated the payment, the total amount will then be adjusted against:


1. A new solution.
2. When you are upgrading your current plan.


New Solution



50% refund is done under the following circumstances:

  • *The refund will only be processed if and when there is verifiable proof(s) such as grade sheet, etc. presented by the student.
  • **The claim for refund will be thoroughly investigated before a refund is processed.
  • ***When we do not deliver the completed work at all, we shall adjust the amount in your next assignment of the same word count and complexity.


  • NO Refund:
    We do not offer any refund in the following cases:

  • No refund will be processed after 30 days from the time the order is delivered.
  • For any assignment with a deadline of within 72 hours.
  • When there is delay in the final delivery of work*** (In such cases, we shall adjust the amount in the next order you place with us)
  • The assignment work is not as per the given specifications and there is no time left for revision. ****
  • When the assignment could not be delivered because of any issue from the client’s side, viz. not sending the complete information regarding the assignments and not answering to the query from the expert on time, refund will not be made. In this case, you can get another assignment done for the same amount paid earlier.
  • If the client fails in the assignment due to any issue from the client’s side, viz. not sending the complete information regarding the assignments and not answering to the query from the expert on time, refund will not be made. Also, this amount cannot be adjusted with any other assignment as we make advance payments to the experts for completing the assignments.
  • If the delay is due to any issue from the client’s side, viz. not sending the complete information regarding the assignments and not answering to the query from the expert on time, refund will not be made.
  • If the mutually agreed deadline is less than 48 hours away, the concerned client is entailed to revert back to any related query from our consultation team within 60 minutes, or else the refund shall be non-pertinent.

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  • 30-minute live one-to-one session with an expert
    • Understanding Marking Rubric
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    • Structuring & Formatting
    • Referencing & Citing
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