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Assignment Task

 

BACKGROUND

The company Arts Food is an organisation with 28 years of history in the area of services. The company's headquarters are located in Sabadell, although the
services are provided in numerous points of the Catalan territory. The company has three areas (Educational, Hotel and Events), all related to catering.

The company achieves a higher turnover in the educational area, dedicated mainly to serving the catering of a large number of schools (currently more than 150). This area is a great entrance of money for the company, but it als requires a great structure and organisation. The feeling of the worker is that the future and the viability of the company mainly goes through the proper functioning of this area.

However, although in recent months the department has been meeting the objectives set and continues to gain public and private tenders (which means more schools and clients), there is widespread discontent among its workers, since the management does not know not how to handle the situation and that translates into a poor environment.

Raquel Torrà is the director of the educational area, a competent and proactive woman, with more than 10 years in the position. Above her there are only Josep Font, Chief of Operations, and Roger Art, founder and director of the company. They have a way of understanding the business world that is very classic and authoritarian, they do not take their workers into account, and they only move by objectives. In turn, they derive full responsibility from the area directors to communicate the decisions to their workers. They do not usually have directcontact with the workers and, if they do, it is scorched and hostile.

 

1. Analyse the current Arts Food situation in terms of human capital. Then, from an analytical perspective, answer the following questions:
a. What is the position in which the staff of the Educational Area have found themselves?
b. Define the causes of how this point has been reached and what consequences can be derived if you do not intervene.
c. Draw up the needs that you think the company requires and which Management hasn’t detected.

2. Once the situation is analysed:
a. Define the stages of evolution in work teams and identify in which stage the Educational Area of the company currently is.

 

 

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  • Uploaded By : Brett
  • Posted on : April 27th, 2019
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