ASSIGNMENT TASK:

TASK:

 

Sunshine Motors

“Sunshine Motors” is a large car dealership with 5 branches spread over the Melbourne Metropolitan area, with the Head Office located in Sunshine, the west of Melbourne. David Da Costa is the CEO of Sunshine Motors and heads up a team of branch managers, one for each branch. Each branch is organized into two departments, Sales and Service, and each department is run by a department manager. David plans on expanding the number of branches in the near future to become one of the states largest car dealership and service businesses. The servicing side of the business is really beginning to generate a good percentage of the business, and David plans on streamlining the operations of the servicing areas in all branches by undertaking a large IT project to computerize all aspects of this area. Currently each branch holds and orders parts for cars that they service, but David has located a property in North Melbourne that will be central to all branches, and plans to use this to build a major warehouse to centrally hold and distribute car parts to all branches on a daily basis or to fill urgent ad-hoc orders for parts fir just-in-time delivery to the branches.

 

Description of the New System

Each branch has a pool of mechanics who are entitled to a rostered day off per fortnight and so the system must be able to produce a roster for the mechanics ensuring that there is always at least five mechanics working on a day and one mechanic available for an emergency call in, in the event of illness or extra work demand. Mechanics can also be rostered to different branches if necessary. When working on a vehicle, a mechanic can enter information into the system at any of the terminals to be placed in the workshop area; front office staff can enter information at any of two terminals in the front office; and roadway staff can enter details at an outside terminal on arrival of the client with their vehicle.

 

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  • Uploaded By : Pearl
  • Posted on : September 05th, 2018

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