Country : United Kingdom
Assignment Task

    

Task

In restaurants, as elsewhere, the English may moan and grumble to each other about poor service or bad food, but our inhibitions, our social dis-ease, make it difficult for us to complain directly to the staff. We have three very different ways of dealing with such situations, all more or less equally ineffective and unsatisfying. 
The Silent Complaint Most English people, faced with unappetizing or even inedible food, are too embarrassed to complain at all. Complaining would be 'making a scene', 'making a fuss' or 'drawing attention to oneself' in public —all forbidden by the unwritten rules. It would involve a confrontation, an emotional engagement with another human being, which is unpleasant and uncomfortable and to be avoided if at all possible. English customers may moan indignantly to their companions, push the offending food to the side of their plate and pull disgusted faces at each other, but when the waiter asks if everything is all right they smile politely, avoiding eye contact, and mutter, 'Yes, fine, thanks.' Standing in a slow queue at a pub or café food counter, they sigh heavily, fold their arms, tap their feet and look pointedly at their watches, but never actually complain. They will not go back to that establishment, and will tell all their friends how awful it is, but the poor publican or restau-rateur will never even know that there was anything amiss. 
 

 


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  • Uploaded By : Roman
  • Posted on : October 29th, 2019
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