Internal Code : MAS462
What propelled 7-Eleven to bring about a culture of intimidation and underpayment to its employees? Propose changes which could be applied and implemented to overcome this drawback in the future.
(How the franchising models works for 7 Eleven, their profit for the last couple of years and what they offer franchisees to take up opening a 7 Eleven store)
A general overview of the problem being addressed.
(How did stores across 7 Eleven start underpaying and intimidating its employees, a 24 hour operation with staff costs being significant, a rationale how this has become an organizational behavior issue within 7 Eleven franchisees)
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