Subject Code : MGB210
Assignment Task:

Description of the task:
For this assessment, you will prepare a report that examines how an organisation can increase the effectiveness and efficiency of the operational systems that produce its products (goods and services). 

You have a choice.  You can either:

1. Base your assignment on ONE of the case studies included on the Bb assessment page (Nothing Fancy restaurant OR Telek Benoe Hotel).

OR

2. Base your assignment on an actual organisation that you either currently work for, have worked for, or are familiar with.  If you intend to choose this option, then you should discuss the basis of your choice with your tutor or the Unit Coordinator.  

Steps in the process:

  • Identify and evaluate issues/problems with the current operations using theory/is covered in topics 1-6   
  • Provide a critical discussion of the key Corporate Social Responsibility issues facing your selected organisation.
  • Based on your research and analysis, prepare recommendations (3 or 4) on how your selected organisation can improve the effectiveness and efficiency of the operations systems that produce its products and services. 
  • Prepare a report on your analysis and recommendations. 
  • Submit your report to Blackboard Turnitin.

 

Format:
Any report structure and headings can be used, as long as they comply within the QUT standard.

How you will be assessed:
This is an individual assessment item and the assessment criteria (CRA) for this assessment is on the Blackboard. Caption titles and words in tables and graphics are not included in the word count. As well as word counts do not include cover page information and reference list. The report does not need to include an Executive Summary. If an Executive Summary is submitted, it will not be included in the word count. 

Your task:
As an Operations Management Consultant, you have been hired by the Head Chef/Owner of Nothing Fancy to investigate what the restaurant could have done to prove a better customer experience. To do this you need to apply Operations Management theory to analyse the restaurant’s operations and make recommendations to the Head Chef/Owner as to how to improve the restaurant so that future guests do not have such a bad experience.


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  • Uploaded By : Alex Cerry
  • Posted on : March 13th, 2019
  • Downloads : 315

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