The organization’s strategic objectives are:
1. Outstanding customer service
2. The successful growth of the business
3. Sustainability and longevity
4. Employee satisfaction
The organization’s values are:
Unfortunately, due to poor financial performance in the previous year, the owner wants to restructure the organization. Some stores will be closed, while others will be reduced in size. Many staff members will be affected, some facing retrenchment and other new duties and additional responsibilities.
Question :
Prepare a short report on how you will provide strategic leadership during the Logbook loans change process using Kotter’s eight-step model. Prepare a brief paragraph to describe each stage. Your report will need the following headings:
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