ICT60115: Gather Data to Identify Business Requirements - Business Assessment Answer

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ICT60115 Business Assessment Task

Complete the following activities: ICT60115
1. Identify business requirements information sources
Assume that you are required to identify possible internal and external sources of information that could be used to inform the project. Consider the case study information and send draft of an email to your assessor advising what information sources you could review to inform the project. Identify and describe at least five possible internal and external information sources.

2. Review and analyse organisational documentation ICT60115
Assume that the CEO has provided you with the following organisational documents for review:
• NatureCare Products Strategic Business Plan
• NatureCare Products Computer Infrastructure
• NatureCare Products Job Profiles
Review the documents and develop at least ten critical questions that you could use in an interview with company stakeholders to assist you to gather all of the information you would need for the project. This must also include questions about business priorities and business critical factors.
Your questions should include a mix of open and closed questions and be clear and concise. Document your questions in the Interview Questions Template. Your questions may also be directed to specific members of staff as per the Job Profiles sheet.

3. Prepare a draft of an email to your assessor. ICT60115
The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.
It should introduce and summarise the contents of the attachments and ask for the place, date and time for you to conduct the interview with stakeholders. Attach your Interview Sheet to the email.
4. Conduct the interview  ICT60115
You are required to conduct the interview with key stakeholders from NatureCare Products. Begin by introducing yourself and then asking the questions that you have prepared.
Take notes of all responses given to your questions for use in developing a Business Requirements
Report (activity 7). 
During the interview, you are required to demonstrate effective communication skills including:
• Speaking clearly and concisely
• Using non-verbal communication to assist with understanding
• Asking questions to identify required information
• Responding to questions as required
• Using active listening techniques to confirm understanding

5. Create a customer questionnaire ICT60115
Assume that you have also been tasked to create a questionnaire for NatureCare Products customers to find out about what information and functionality customers require of the web site. Create a questionnaire including at least ten questions. Save this document as Customer Questionnaire.

6. Prepare a draft of an email to your assessor ICT60115
The text of the email should be in grammatically corre ct English, written in an appropriate (polite, business-like) style.
It should introduce and summarise the contents of the attachments. Attach your Customer Questionnaire to the email.

7. Create a Business Requirements Report
The final part of the assessment requires you to create a Business Requirements Report. You are required to use the information gathered from your review of the business documents and the interview.
You should also conduct research on industry trends for cosmetics, as well as review the Customer Questionnaire Responses document and use this to inform your Business Requirements Report. You should also conduct research into trends in website design and functionality, as well as hardware and software and general functionality to suit the business need. Use the Business Requirements Report Template to guide your work.

8. Submit the following along with draft an email to your assessor.
The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.
It should introduce and summarise the contents of the attachments.

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  • Uploaded By : Keith
  • Posted on : October 03rd, 2018
  • Downloads : 4

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