Subject Code : FBS80001
Assignment Task

 

Details of task:

You are required to produce a written piece, which demonstrates how the material contained in this unit has been or could be, applied to a scenario in your own work practice (or life). Reflect on a recent or past interaction with a customer/client or colleague where a bias affected your behaviour towards that person, provide a brief description of the context and your role then answer the following questions as a series of short-answer responses (approx. 200 words each). Refer to the rubric for more information of what should be included in each question.

1. What was the nature of the bias?
2. What led to its activation?
3. Describe how it affected your behaviour.
4. Describe how it is likely to have impacted the interaction/work being done with the person.
5. Outline strategies you could implement to manage such a situation differently in the future.

 

 

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  • Uploaded By : William
  • Posted on : May 11th, 2019
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