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Emotional Intelligence – Communicating in a Diverse Workplace – Report Writing Assignment Help

Internal Code: 1IEBC

Emotional Intelligence – Communicating in a Diverse Workplace

Task:

In your Word document type the heading Positive Emotional Trigger and type several paragraphs that address the following points.
• Identify the word you have selected from the list.
• Describe the workplace situation or event (ensuring you maintain privacy and confidentiality)
• Describe how the situation made you feel.
• Describe your behaviour, as a result of this emotional trigger.
• Using hindsight, would you have changed anything about the way you felt or behaved? Explain why.

In your Word document type the heading Negative Emotional Trigger and type several paragraphs that address the following points.
• Identify the word you have selected from the list.
• Describe the workplace situation or event (ensuring you maintain privacy and confidentiality)
• Describe how the situation made you feel.
• Describe your behaviour, as a result of this emotional trigger.
• Using hindsight, would you have changed anything about the way you felt or behaved? Explain why.

Type a final paragraph, explaining why you need to understand your emotional triggers so that you can control emotional responses, and the effects in the workplace of your lack of control – when you are the manager of a team.

Provide examples where possible. You will need to provide at least one example.
• An effective team is a happy team
• Team leaders need to manage relationships as well as operations
• A leader who cannot recognise and control their own emotions is worse than ineffective
• It is more important for a leader to have EI than high intelligence
• A high achiever will leave when the workplace turns toxic

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