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Case Study Assessment Task

1. Read the scenario and then answer questions A, B and C that follow.
Scenario
Julie visits Kostas. Kostas has had his friends over visiting the house and they’ve been admiring his vegetable garden. Con, his mate, has reminded Kostas that the local agricultural show is the following weekend, and has kindly offered to enter some of Kostas’ vegetables in for judging at the show. Kostas tells Julie that he would love to attend the show and see his vegetables on display, but has no way of getting to the show venue and is too embarrassed to ask his friends for help.
Questions
a. How can Julie provide information and assistance to Kostas that will allow him to access services to attend the show?

b. How will this access to support services help meet Kostas’ needs?

c. What could Julie say or do that will assist to build Kostas’ confidence and self-esteem to attend the show?

CareShore has recently employed bi-lingual staff members coming from Croatia and South Africa. How could you promote diversity in your workplace relationships with these new staff members?
Identify two strategies you could use to promote diversity in the workplace and complete the table below with your answers.

Case study
Ife is a new care support worker at CareShore and is assigned to work with Julie. Ife is from an African background in which a cultural practice is that you pay respect to people in authority by not looking them in the eye and not speaking back to the person. Julie is experiencing difficulties communicating with Ife as, when Julie is asking Ife to do something, Ife doesn’t make eye contact and doesn’t speak before she walks away and performs the task.
Julie has not encountered this social behaviour before and is not sure what it means, but she is finding it very frustrating. Julie speaks to her supervisor and asks her for her feedback. The supervisor lets Julie know about Ife’s cultural background and why she behaves the way she does. Julie goes away and does some further research
about Ife’s culture to understand her better. Now Julie feels she has a good understanding of Ife and feels she can work with her better and be less frustrated.
Julie makes an effort to speak with Ife in a manner that is sensitive to her cultural needs.
Question
Identify two good actions that Julie took in the scenario above to resolve the cultural conflict with her colleague

Case study
Mrs Carey is a client who lives in a low care/hostel unit that is part of an aged care facility. She lives alone in a one bedroom unit that has a small courtyard. The courtyard has grass that needs mowing and a garden that needs watering. She owns a cat (Eric), a bird (Monty) and a fish (Norman). Mrs Carey uses a manual wheelchair for mobility and she can push herself around in her own home, but if the distances are too far, such as on community visits, she needs someone to push the chair for her. Mrs Carey has full cognitive abilities and is able to read her own mail and pay her own bills. She has learned to do internet banking.
Decide whether the tasks listed below could be done by Mrs Carey, her care support worker or another person or service. Identify who you believe could complete the task in the table below and provide a brief explanation for your answer.

With the patterns of migration into Australia over the last few decades, identify five ways Australian society has changed positively as a result. Bear in mind social attitudes, food and community activities that have been influenced by an increase in diversity.

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  • Posted on : November 04th, 2018
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