Subject Code : CHCLEG003
Country : Australia

Assignment Task

Assessment Task 1: Written Questions

1. What are the Australian Privacy Principles (APP) and what do they cover?

 

2. How can client confidentiality be protected when:

a. discussing the client’s concerns with the client

b. speaking to others about the client’s concern

c. making referrals?

 

3. Harry has been a drug user for many years. He is now 69 years old and showing early signs of memory loss. He is not at imminent danger to himself or to others, but his wife is worried about him. His wife tries to get him admitted to rehab, but she is told that Harry will need to give ‘informed consent’ to receive treatment.

Why is this so? Provide an example to explain informed consent.

 

4. Nathan is an aged care worker. He has been working with Gillian for some time now providing personal care services in her home. Gillian is a very rich woman. Recently Nathan has been spending more time with Gillian than with other clients.

One day Nathan suggests to Gillian that he will come to her house in the evening to watch a movie. Gillian does not want to do this, as Nathan is much younger than her. She suspects that she is getting special treatment because he is interested in her money. Nathan tells her not to silly – they are only going to watch a movie together. Gillian feels that she has to let Nathan visit because she doesn’t want to hurt his feelings.

Review the Australian Community Workers Association Code of Ethics at the website:

Based on what you have read, what principle is Nathan contravening?

 

5. Heidi manages a team of four community services workers. Each staff member has recently obtained their Certificate IV in Community Services. Heidi has the Diploma of Community Services. One of her staff asks Heidi if she can join a network group that is discussing the

implementation of new government initiatives. Heidi replies, ‘No, you have your Certificate IV – you don’t need any more professional development for at least four years.’ Heidi clearly does not believe in continuing professional development. What significant difficulties is this attitude going to cause in Heidi’s work team?

 

6. Provide three examples of how client information should be protected in the workplace.

 

7. Duty of care is an important legal concept.

a. To whom do workers owe a duty of care?

b. What determines the standard of care that must be provided?

c. Is there any difference between doing something wrong resulting in harm to a person and failing to take action that leads to a person being harmed?

 

8. What is the Universal Declaration of Human Rights? Who uses it?

 

9. Is the Universal Declaration of Human Rights legally binding?

 

10. Majd has just been recruited to work at the local neighbourhood house – his job is to drive the bus for the elderly people in the community – taking them to appointments, into town and so on. He has presented his police check and driver’s licence. He does not have a Working with Children Check as he has been employed to work with the elderly only. Majd is well known to the coordinator of the community house as they live next door to each other. After he has been in the job for one week, the coordinator asks him if he would also take Jika – an eight-year-old boy with physical disabilities, to school each day. When Majid explains to the coordinator that he does not have a Working with Children check, she responds that she knows that Majd has children of his own and looks after them well. He can get the check done some time in the future when he has time. The coordinator then asks Majd to pick up Jika today. It is the only way that Jika can get to school as the school bus cannot take his wheelchair.

What two Acts has the coordinator breached?

11. Briefly describe the meaning and purpose of a ‘workplace audit’.

 

Indicate whether the following issues is an Ethical or a Legal issue.

12. Madge, a worker, is paid extra by a client’s son to provide her with extra care.

 

13. Jerry, a worker, uses discriminatory language when speaking about same sex attracted people.

 

14. Jason, a worker, notices that Vin, another worker, has accessed the cabinet where schedule 8 drugs are kept.

 

15. Chen, a worker, fails to document changes in a client’s condition.

 

16. Kelly, a worker, is very angry at a client. She uses force to restrain the client.

 

17. Maree, a client, tells Gottlieb, a worker, that she feels very sad. She says to him, ‘Please don’t tell anyone. I feel like a fool crying all of the time.’

 

18. Davina, a worker, is aware that another worker, Sue, has not completed her training, despite the fact she has told management she has.

 

19. Fatima, a worker, is over paid.

 

20. Kelvin, a worker, falsifies his time sheet so that he is eligible to receive overtime payments.

 

21. What is the purpose of public liability insurance?

 

22. What is the purpose of workers’ compensation?

 

23. Explain the role of each of the following:

Australian Human Rights Commission

Fair Work Commission

The Charter of Human Rights and Responsibilities

The Australian Charter of Healthcare Rights

Australian Government Department of Human Services

The Australian Services Union

 

Question 24

Health and service records are used:

Select one or more:

a. for quality assurance processes

b. none of the above

c. to identify client needs

d. to help meet aged care standards and government requirements

 

Question 25

Aged care workers:

Select one or more:

a. should only fill in documentation when directed by their supervisor

b. have a duty of care to document the care they provide

c. are not responsible for completing documentation

d. have a duty of care to communicate issues with other workers

 

Question 26

Clients have:

Select one:

a. the right to access their personal information by following appropriate procedures

b. no right to access their information

c. the right to access their personal information if their GP provides permission

d. the right to access their personal information whenever they want

 

Question 27

Client information can be shared with others:

Select one:

a. with verbal permission from the client

b. when required by law

c. with the provider’s permission

d. with written permission from the client

 

Question 28

A client’s son calls demanding to know recent results of the client’s cognitive test. You know that the cognitive assessment indicated no signs of dementia. You should:

Select one or more:

a. explain that you are unable to release the information

b. provide them with the information to help ease their worries

c. refer the matter to your supervisor

d. tell the caller about privacy and confidentiality requirements

 

Question 29

If a client does not follow their service delivery plan you should:

Select one or more:

a. force the client to follow the plan as it is for their own good

b. speak to your supervisor

c. make a progress note

d. do nothing, the client has the right to choose their own care

 

Question 30

The people who may be responsible for abusing older people include:

Select one or more:

a. family members

b. their friends

c. workers

d. other residents

 

Question 31

You should only report elder abuse if:

Select one:

a. there are signs of abuse

b. you witness it directly

c. you are asked legal authorities

d. the older person has no cognitive impairment

 

Question 32

You notice that an RN is providing clients with advice that their condition could be helped through massage. The RN passes on a business card from a masseuse. You recognise the name on the care as the RN’s step-daughter.

Select one:

a. There is no conflict of interest

b. There is only a conflict of interest if the clients wouldn’t benefit from massage therapy

c. There is a definite conflict of interest

 

Question 33

A family member of a client offers to pay you extra to provide a higher level of care to the client.

Select one or more:

a. You have every right to take the money

b. There is only a conflict of interest if you provide extra care to the client at the expense of others

c. You should not except the money

d. You must report the incident to your supervisor

 

Question 34

I believe that my views and values are the only correct views and values.

Select one:

True

False

 

Question 35

Other people have the right to different views and values.

Select one:

True

False

 

Question 36

Older people from other cultures should fit in with the Australian way of life.

Select one:

True

False

 

Question 37

Same sex attracted older people should enjoy the same rights to experience and express affection as heterosexual older people.

Select one:

True

False

 

Question 38

Older people are not sexual.

Select one:

True

False

 

Question 39

Older people are a burden.

Select one:

True

False

 

Question 40

Getting sick is an inevitable part of old age.

Select one:

True

False

 

Question 41

Getting a client’s agreement before providing treatment is an unnecessary waste of time.

Select one:

True

False

 

Question 42

Clients should follow the directions of workers and health care professionals regardless of their own views and values.

Select one:

True

False

 

Question 43

I have a responsibility to cater to the needs of all older people.

Select one:

True

False

44. Reflect on the statements below.

Which of the beliefs have the potential to act as barriers to providing care that promotes the rights and well beings of all older people?

45. 1. Explain why it is important for a worker to reflect and recognise their own beliefs, values and prejudices.

2. What steps can a worker take to prevent their prejudices from causing harm to older people?

 

Assessment Task 2: Case Studies

Case Study 1: KELLY AND THOMAS

1. What Commonwealth legislation does this situation breach? Provide an explanation to support your answer.

 

2. Describe the implications (risks, consequences, penalties) that could arise to both Kelly, Thomas and the employer as a result of this situation.

 

3. Describe the responsibilities of Kelly, Thomas and the employer.

 

4. Imagine you were the manager. Explain how you would respond to this situation if this occurred at your workplace. Include reference to legal compliance, policies and procedures, training requirements, monitoring and compliance review and assessment.

 

Case Study 2: Helping out a friend

1. What legislation, Acts or codes does this situation breach? Provide an explanation to support your answer

 

2. Describe the implications (risks, consequences, penalties) that could arise to both Thomas, Ben, Kelly and the employer as a result of this situation.

 

3. Describe the responsibilities of Ben, the HR manager and the employer.

 

4. Imagine you were the manager. Explain how you would respond to this situation if this occurred at your workplace. Include reference to legal compliance, policies and procedures, training requirements, monitoring and compliance review and assessment.

 

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  • Posted on : October 06th, 2022
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