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Subject Code : CHC51015-CHCMGT00
Country : Australia
Assignment Task

 


Assessment Instrument: Research Questions

  • Answer each question considering the organisational requirements of Directions Community Centre for each one.
  • Outline and summarise the policies related to debriefing and crisis procedures within the organisation.
  • Research and explain what the workplace’s dispute resolution policies and procedures are.
  • Outline three legal and ethical factors a worker may have to consider when conducting a debriefing session.
  • a) Describe three best intervention practices when working with clients in a crisis during a de-brief session.
  • b) List and outline the seven (7) stages of Critical Incident Stress Debriefing (CISD).
  • c) Give two (2) examples of how you would decide to refer staff to either internal or external referral sources following a de-brief session.
  • Describe three possible indicators of significant stress related issues being demonstrated by an employee and ways to respond to them.
  • Describe the impact of the following on an employee.
  • excessive stress
  • burn out
  • grief and loss
  • violent or threatening behaviour
  • Outline and discuss three strategies employees can use to manage stress.
  • In your work role as a Debriefer, your decision making abilities and responses have been influenced by an employee disclosing personal information about a recent relationship breakdown.  The employee is seeking your advice on their relationship.  
  • Summarise the specific limitations and professional boundaries of your work role in this situation.  
  • What are the barriers in this situation for you as a worker?  
  • What should you do if you feel that your professional boundaries have been compromised and work role responsibilities have been breached?
  • What stressors might arise for workers from other cultural and linguistic backgrounds in the workplace?  (Identify at least 4 stressors.

 

 

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