University : Austrasia College UniLearnO is not sponsored or endorsed by this college or university.
Subject Code : BSBLDR511
Country : Australia
Assignment Task

 

Task summary  


Objective: To provide you with an opportunity to show you have the required skills for this unit.  This activity will enable you to demonstrate the following skills: 

 

Learning 
o identifies and uses strategies to improve own emotional intelligence 

 

Oral communication 
o uses appropriate language and nonverbal features to present information and seek feedback o uses listening and questioning skills to elicit the views of others and to clarify or confirm understanding ? Interact with others 
o reflects on personal attributes and considers the impact on others and modifies approach to support  development 
o adapts personal communication style to model behaviours, build trust and positive working relationships  and to build understanding of emotional intelligence 
o leads a collaborative approach, using inquiring and inclusive techniques, to develop understanding and  skills that enhances individuals’ emotional intelligence 

Get the work done 
o leads processes to develop, implement and monitor plans and processes to ensure team engagement  and effectiveness. 

Answer the activity in detail, considering your organisational requirements. 
1. With another learner, take turns to discuss your own emotional weaknesses and strategies for  improving them. Make suggestions to help the other learner. 
2. Make a short presentation to other learners on an emotional strength of your choice. At the end, seek  feedback and ask questions to clarify their views on it. 
3. Identify aspects of emotional intelligence that members of your team need to develop and help them to  collaboratively develop them.  
4. Identify one factor that is reducing employee satisfaction in the workplace. Develop and implement a  plan to rectify it.

 

Knowledge activity ( Q & A) 

The Knowledge Activity is designed to be a verbal questionnaire where the assessor asks you a series of questions  to confirm your competency for all of the required knowledge in the unit of competency. 

 

Task summary  

Objective: To provide you with an opportunity to show you have the required knowledge for this  unit. 

The answers to the following questions will enable you to demonstrate your knowledge of: 

  • Key features of emotional intelligence principles and strategies 
  • Key elements of the relationship between emotionally effective people and the attainment of business  objectives 
  • Key strategies for communicating with a diverse workforce which has varying cultural expressions of  emotion 
  • Key features of emotional intelligence in the context of building workplace relationships. 

 

Answer each question in as much detail as possible, considering your organisational requirements for each  one. 

1. Give examples of three strategies that you can use to improve your emotional intelligence? 

2. Describe the relationship between emotionally effective people and the attainment of business objectives in no  more than two paragraphs. 

3. Describe two ways that you can communicate with a diverse workforce which has varying cultural expressions of  emotion. 

4. Describe two ways that emotional intelligence can be used to build workplace relationships?

 

 

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  • Uploaded By : Brett
  • Posted on : March 15th, 2019
  • Downloads : 171

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