Subject Code : BSBADM506
Assignment Task:

Task:

About this assessment

This assessment is about a case study analysis of a simulated business in order to develop and implement strategies for the use of standard documentation and for continuous improvement of standard documentation within an organisational context for a business related to the unit BSBADM506 Manage business document design and development and its elements and performance criteria.

Assessment instructions

1. Read the scenario information provided in Appendix 1.
2. Examine team performance and capability set out in in the scenario.
3. Develop a training strategy for your staff on business document design and development
4. Consult with your assessor to determine which staff member (Pat, Sam or Kim) you will plan training for.
5. Complete the following assessment task activities during the allowed assessment time.
6. The assessment task is due on the date specified by your assessor.
7. Any variations to this arrangement must be approved in writing by your assessor.
8. Submit your work with any required evidence attached.
9. See specifications below for details.
10. Time allowed for the assessment task is 3 hours.

Activity 1

Plan a short training session (for your assigned staff member) on the use of the letter template that you developed in Assessment Task 2: Develop explanatory notes for the template for use by staff as job aids and for use in the session delivery, on:

i. applying the style guide when using templates and macros
ii. considering aspects of context, purpose and audience when designing and formatting texts
iii. naming the document and storage requirements.

Activity 2

Develop a session plan for a 15–20-minute session, which includes planning for:

i. introducing and explaining the template and how it conforms with organisational requirements
ii. demonstrating functions (those that need to be demonstrated considering the staff member’s current skills)
iii. allowing practice and questions and providing feedback on performance
iv. recording whether the staff member can use the template at the level of ‘practitioner’ (see level description in the legend of Appendix 1).

Activity 3

Arrange with your assessor to demonstrate or role-play training.

Activity 4

Deliver the training. Ensure you:

a. use communication skills to explain features. Ensure you ask questions to confirm trainees’ understanding. Ensure you listen to trainees’ questions and respond appropriately
b. draw attention to the importance of applying the style guide in using the templates
c. follow your session plan to introduce, demonstrate, allow the trainee opportunity to practise, provide feedback and then assess the trainee
d. record whether the staff member can use the template.

Activity 5

Develop an evaluation report on the state of document design and production at Adept Owl. Your report should contain:

a. information on performance, current skills (outlined in Appendix 1) and observed assessment in the role-played training session; ensure you compare standards for document production, including performance targets, with actual skills and performance to identify gaps

b. at least three recommendations for continuous improvement and closing performance and skills gaps based on your monitoring of actual performance (the training undertaken in Part A), performance and skills information provided in Appendix 1, and research undertaken;

 

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  • Posted on : September 14th, 2018

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