Assignment Task:

PART A

Research and identify legal requirements for compliance

You have been employed as the F&B Manager with Futura Group Hotels for 2 years. The Board has recently decided to use the full potential of the Beach Café which is part of the Hotel’s operation at SeaShores. The property has seating for 60 indoors and a terrace which has been underutilised, but can potentially provide seating for 150 guests. To date, the operation catered for tourists and locals, serving light lunches and afternoon teas and patisseries during the afternoon.

It has now been decided to refurbish the place and extend the existing liquor license.

Once completed, the new Futura Ocean Bar and Restaurant will operate 7 days a week, providing breakfast, lunch and dinner, as well as catering for functions.

The new operation will be overseen by you in your new role as Manager of the establishment. The immediate task is to research the legal requirements for establishing and operating the establishment and to obtain the relevant licences and permits required.

The facts:

  • An extension to the existing liquor licence is sought for trading hours between 10.00 am and Midnight, 7 days per week.

  • The operation will employ approximately 15 full time and 10 casual staff during the first year plus 2 apprentice chefs. 

  • All staff other than key staff need to be recruited.

  • The key staff to support the operations includes, a Front of House Manager, a Bar Manager, a Head Chef and a Sous Chef.

  • The annual turnover is expected to exceed $3.5 million per annum.

  • You require all insurances common for such an operation.

  • There will be advertising signage on posts on the approach to either side of the property.

  • The establishment will be playing background music using CDs or iPod.

  • All other requirements will be those typical for a licensed food premises (no Gambling).

Part B Develop and articulate regulatory policies and procedures

In Part A you have researched and identified the legal requirements for the operation of a licensed restaurant.

In Part B you are required to develop related policies and procedures for the relevant aspects you have identified in Part A for the following aspects:

  • List the requirements to comply with the Food Act and the Australia New Zealand Food Standards Code.

Task: Develop the standard operating procedures for staff employed in the establishment to comply with foodstandards 3.2.2. Division 4, Sub 1 and 2. 

Responses need to reflect a set of operating procedures which reflect the following legal requirments:

  • List the requirements to comply with the Food act at state and local levels.

Task: Establish the procedures required to ensure the local government requirements for food safety are met. (Head chef, sous-chef, 5 chefs and 2 apprentices). How will this be organised?

  • Liquor licence.

Task: You are recruiting 9 floor and bar staff. All serve alcohol. What is required to be compliant in your state? Write a house policy to reflect the Licensing legislation and provisions for the service of alcohol in your state.

  • Provide an overview of your legal tax obligations incl. Payroll Tax and Super, and the penalties which apply for failing to comply with these.

Task: Write a procedure the details the specific dates when each tax and super obligation is due to be reconciled and paid. 

  • List the requirements to comply with the National Employment Standards (NES) and associated with this the EEO aspects which must be considered when recruiting your staff.

Task 1: Write a set of procedures for the advertising, selection, interview and recruitment processes to be employed in your organisation to reflect modern practices and meet EEO requirements.

 

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  • Posted on : July 11th, 2019

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