Subject Code : BCO1102
Assignment Task:

After successfully completing this assessment task, you should be able to: 

? Demonstrate understanding of the fundamental concepts of eCommerce information systems ? Conduct independent research 

? Explain the issues and benefits associated with implementing an information system 

? Produce a professional report for a business audience 

Scenario 

A first step in developing Information systems is to conduct a preliminary study, this could also be termed a scoping  study. The objective of this is to conduct a preliminary analysis, propose alternative solutions, describe costs and  benefits and submit a preliminary plan with recommendations to a client.  

When conducting the preliminary analysis you need to find out the organization's objectives and the nature and scope of  the problem under study. Even if a problem refers only to a small segment of the organization itself, you need to find out  what the objectives of the organization itself are. Then you need to see how the problem being studied fits in with them. 

You may also need to propose a range of solutions. In digging into the organization's objectives and specific problems,  you may have already covered some solutions. Alternate proposals may come from interviewing employees, clients,  suppliers, and/or consultants. You can also study what competitors are doing. With this data, you will have three  choices: leave the system as is, improve it, or develop a new system. 

Control and Audit, Information Systems. SDLC (2013). Chapter 5: Institute of Chartered Accountants of India. p. 5.28. 

Case 

You work as a graduate consultant for a consulting firm in one of the branches (Australia and Malaysia) of Victoria University Information Systems Consulting (VUIS). You have worked there for six months. The company has been in operation for five years and has 70 employees including the general manager, consultants, administrative staff, project managers, programmers, business analysts, a technical writer and a trainer. 

The company provides General Business plus Information Systems consulting services and also develops  eCommerce and CRM solutions for a range of small to medium sized organisations. The solutions are often hosted in  the cloud. 

VUIS always develop a scoping report for their clients as a first step to a fully detailed requirements report.  

Proposed system 

1. What system are proposed to client 

2. How the system works? 

3. Different models of the system. 

Issues/Benefits  

1. Types of Cloud Systems-Explain key terms and cite additional references to demonstrate research and illustrate  understanding. 

2. Issues and Benefits of Cloud Systems-Describe in detail the challenges and issues involved when introducing  such a system to an organisation (e.g. staff resistance to change). Describe in detail the benefits achieved  when introducing such a system to an organisation (e.g. improved customer satisfaction). 

3. Current Trends and Examples in Cloud Computing.-If you have found something in your research such as a  new trend or an example of the use of your type of system then outline it here. Make it specific to the type of  eComm platform the client may use. 

Outline of Implementation Issues 

All information systems require discussion of how the information system will be rolled out or implemented. For the  scoping report we expect you to consider and discuss the following issues: 

In relation to the Business and proposed solution from recommendation 1: 

1. People 

? What training requirements are needed for the staff? 

? Who will actually do the training? 

2. Risk 

? Identify 5 different risk and suggest risk mitigation strategies 

? What sorts of risks are likely in rolling out the new system? 

? Use a risk table to represent the 5 main risks. 

Type of risk (5) Likelihood (low, medium, high) Possible mitigation strategies 

3. Roll-out 

? How will the system be rolled out; big bang, phased or pilot? 

? What is the length of time for the roll-out from start to finish? 

? Which internal staff will be involved in the rollout? 

? Prepare a roll-out plan (gannt chart) for the the roll-out, see below. 

4. Security 

? What are the top three security issues that need to be considered in implementing the eComm systems? ? How will be security issues be managed? 

Case Study 

VUIS Consulting has four new clients who need advice on whether to adopt an upgraded eCommerce system. ? Barry's Beans 

? Sam's Office Plants 

? DenimFit by Jeans 

You and your group will provide consulting services to one of the clients mentioned above as part of a consulting group. You will choose the members of your team in Week 6 and work with them in class and outside of class to complete the Case Study Scoping Report. The scoping report and specifications will provide your chosen VUIS Consulting client with an overview of the selected system so they can determine if they want to proceed with implementing such a system in their own business. It will also guide them on the requirements for the new system. The report will also  highlight the benefits and issues associated with adopting such a system.


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  • Posted on : October 20th, 2018
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