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Assignment Task :

Housekeeping Department 

Housekeeping Department is one of the busiest sections in the hotel which is responsible for keeping the area clean, safe, and comfortable for guests. 

The housekeeping department in a hotel is responsible for the cleanliness, maintenance and aesthetic upkeep of the hotel. Housekeeping refers to the cleanliness and maintenance of a house or domestic establishment. It is the general care, cleanliness and maintenance of business or property. The role of housekeeping is to keep a clean, comfortable and safe house. This department is responsible for making the hotel a ‘Home away from home’. It is one of the highest revenue generating departments in the hotel. This department not only prepares and cleans the guest rooms on timely basis but also cleans and maintains everything in the hotel. It is an integral part of the hospitality industry.

Roles of Housekeeping Department  

Some roles of housekeeping department are as follows:

  1. Cleaning and maintaining the both the front and back of the house area. 

  • Front of the house area are guestrooms, meeting rooms, halls, elevators, lobbies, restroom, restaurants and swimming pool areas. 

  • Back of the house area are locker rooms, employee dining rooms, halls and store rooms.

  1. Specifying and purchasing:

  • Cleaning equipment and supplies.

  • Guestroom supplies and accessories.

  • Uniforms

  • Linens for the guest rooms, bathrooms, and restaurants etc.

 

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  • Uploaded By : Grace
  • Posted on : August 01st, 2018

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